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  1. Desk Phone
  2. DeskPhone

DeskPhone

Userguides, Support Articles and Tips on using your DeskPhones

Supported/Compatible Handsets

  • Supported / Compatible Handsets

Troubleshooting

  • Error Message - Forbidden / NCOS Forbidden
  • Troubleshooting guide for your Deskphone line

Softphone apps

  • Bria Enterprise (formerly Bria Stretto) - Software Downloads
  • Configure X-Lite
  • Configuring Zoiper softphone on IOS

Making & Receiving Calls

  • Withhold your number - Deskphone

Conferencing

  • Conferencing Overview
  • Conference Bridge - Userguide

Yealink T19p

  • Making an anonymous call on a Yealink T19P
  • How to place a conference call on a Yealink T19P
  • How to transfer calls on a Yealink T19P
  • Using Call Forward on a Yealink T19P
  • How to use Do Not Disturb (DND) on a Yealink T19P
  • How to place a call on hold/resume a call on a Yealink T19P
See all 31 articles

Login to GUI

  • Login to Admin Panel

Voicemail

  • Setting up/changing your office hours on your deskphone
  • Adding a custom Voicemail greeting

Contact Management - Local Directory

  • Adding Contacts
  • Dialling Contacts
  • Editing Contacts

Nuisance / spam calls from 1001, 1000, 100 numbers

  • Prevent Nuisance calls - Yealink W52p IP Phone
  • Prevent Nuisance calls - Yealink T19, T20, T26 & T28 IP Phones

Cisco SPA504G

  • Placing a caller on Hold - Cisco SPA504G
  • Transfer - Cisco SPA504G
  • Call Pickup - Cisco SPA504G
Desk Phone