Skip to main content
Desk Phone Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Desk Phone
  2. Deskphone Support

Deskphone Support

Detailed guides on requesting support for your Deskphone or Go Mobile services. How to raise a support request and help our support agents quickly assist you with any issues you may face.

Account Settings

  • Can I change my number?
  • Changing extensions within a hunt group
  • Memorable / Premium Numbers
  • Setting up Holiday Diverts
  • Time of Day Routing

Porting Numbers

  • How to port a landline number from an existing provider to Deskphone
  • How to port a mobile number from another provider to Deskphone

The Dashboard

  • How to add/update your divert settings for individual SIMs - new dashboard
  • How to change extension names
  • How to change my email address for Voicemail
  • How to change your divert settings

Billing & Plans

  • When will I be billed?
  • Can I upgrade/downgrade my plan
  • Failed payment/Non Payment - Credit Card
  • Failed payment/Non Payment - Direct Debit
  • How do I get copies of invoices or a statement of my account?
  • How do I update my credit card details
See all 9 articles

Account Basics

  • Change your email address
  • Forgotten your password
  • What is my number?
  • Deactivate my account
  • How to change your password
  • How to change your registered address
See all 9 articles

Remote Support (Deskphone)

  • Remote Support (TeamViewer) Checklist
  • Remote Support (TeamViewer) Full Guide

Other

  • Raising Support Tickets and Service Agreements
Desk Phone