In this article we will cover adding and editing a custom greetings for your voicemail services.
- From your phone dial 1571 to access the voicemail option (alternatively on Yealink phones press the Voicemail Key).
- Press 0 for mailbox options
There are a number of options in this menu
- Press 1 - to record your unavailable message
- Press 2 - to record your busy message
- Press 3 - to record your name
- Press 4 - to record your temporary message
- Press 5 - to change your password
- Press * - to return to the main menu
The unavailable message:: This message plays when you are unavailable to take a call usually after a period of 20 seconds of the phone ringing without an answer. Record this message by pressing 1 - after the tone record your message by speaking clearly into the headset. When finished recording your unavailable message please press the # key. After this you will be prompted to either;
- press 1 to accept the recording
- press 2 to listen to the recording
- press 3 to re-record your message
The busy message:: This message plays when you are unavailable to take a call because you are already on a call. If you do not record a busy message your unavailable message will be used as default. Record this message by pressing 1 - after the tone record your message by speaking clearly into the headset. When finished recording your busy message please press the # key. After this you will be prompted to either;
- press 1 to accept the recording
- press 2 to listen to the recording
- press 3 to re-record your message
Recording your name:: This recording is used in conjunction with our conference bridge services and will be quoted on your entry to the call. Record your name by pressing 1 - after the tone record your name by speaking clearly into the headset. When finished recording your name please press the # key. After this you will be prompted to either;
- press 1 to accept the recording
- press 2 to listen to the recording
- press 3 to re-record your message
The temporary message:: The temporary message is used for recording a message for particular occasions such as when you are out of office on annual leave. This message can be swapped with your unavailable or busy messages. Record this message by pressing 1 - after the tone record your message by speaking clearly into the headset. When finished recording your temporary message please press the # key. After this you will be prompted to either;
- press 1 to accept the recording
- press 2 to listen to the recording
- press 3 to re-record your message
Changing your password:: In order to protect your mailbox you can put a pin on it. You will be prompted to add a four digit pin and confirm. Once set you will be required to input this pin before you can access your voicemail after dialling 1571. If you loose your password please contact support in order to re-set it.
Returning to the main Menu:: This option will return you to the main menu
