Diverts can be set up for Holidays (such as Christmas) so that all calls during the office closure can be sent straight to voicemail or can be diverted to another phone.
For example, you may want your phones to go to voicemail during the Christmas period, then to divert to another phone number to enable you to work from home in the period between Christmas and New Year and then divert back to voicemail again for New Year.
To set up these holiday diverts, please email our support team (firstname.lastname@example.org) to request this.
Please ensure you include the following information:
- Time and date for when your office is going to close
- Time and date your office is going to reopen
- Where you would like calls to go to during the office closure
Please ensure you give a minimum of 2 working days notice for these updates to be processed.
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